Privacy Policy

Your sign-in details, display name, optional profile details and profile picture. Profile pictures are private and shown through short-lived links.

When you verify through an official kiosk, we keep your avatar name and key and the time of verification, to link your avatar to your account.

Merchant applications, store details and listings you submit. Approved listings and their approved media are public; drafts, unapproved media and private uploads stay private.

Business Pulse Beacons record store visits using pseudonymous visitor identifiers and visit times. These reports are visible only to the store owner and authorised Team Members.

Merchants may keep customer contacts, notes, tasks, support tickets and rental records in their tools. These are visible only to that merchant and Team Members they authorise.

When you apply for event coverage we keep the organizer or group name, your Second Life legacy name and avatar key, any Discord username you add, the event details, poster, logo and links, and our decision. Contact details are seen only by Noir Grid staff. Once approved, the event details, poster, organizer name and links are shown publicly.

For paired devices we keep identifiers, object and owner keys, pairing and last-contact times, and security records used to prevent replay, copying and abuse.

Orders for creator tools (Smart Vendor, Beacons) and homepage ads, payment references, amounts, payer avatar and dates, and Smart Vendor sale and fee records. Payments happen in Linden Dollars inside Second Life; Noir Grid does not receive card or bank details.

If you connect Discord notifications, the webhook address is stored privately, is never shown back in full, and is used only to send the alerts you choose.

Noir Grid measures its own website traffic with first-party analytics: which kind of page was viewed (and the public listing, for store, event, sale, release and destination pages), approximate device type and browser family, the referring website's name, and campaign tags in the link. A random identifier stored in your browser lets us count visits and sessions without knowing who you are. We do not store IP addresses, full page addresses or referrer links, do not fingerprint devices, do not use advertising trackers, and do not link this to your Second Life avatar or Business Pulse. Raw analytics records are deleted after about 13 months.

When you use the search box on a public directory (Stores, Events, Sales Events, New Releases or Destinations), we record a shortened, cleaned-up copy of the search words (up to 40 characters) and how many results it found, so we can see what people look for that Noir Grid doesn't have yet. Searches that look like links, email addresses, codes or long numbers are never recorded, nothing typed in account, merchant or admin areas is recorded, and search records are deleted after about 13 months like other analytics.

If a public page stays open and visible for 30 seconds, we mark that page view as "engaged". This is first-party usage analytics only: we don't record mouse movement, scrolling, typing or screen recordings, and no new identifier is created. Daily totals (counts only, with no visitor IDs) may be kept longer than 13 months to show long-term trends.

Homepage and sidebar ads are counted for their advertisers: a view when at least half of an ad is on your screen, and a click when you open it. Only daily totals per ad are stored. To count each ad once per day, your browser keeps a short list of the ads it has already counted today; nothing about you is sent or stored.

We do not sell your information. Information is shared only as needed to run the service (for example with our hosting provider) or when you choose to publish content.

Deleting an account removes its profile, roles and any saved favorites. Security and audit history, payment history and business records are kept to protect the service and keep an accurate record, even after the related item is removed.